Health Score —/ 100
Overall FC% —%
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Oct 2025 – Mar 2026

Connect Data Source

Pull sales data directly from your POS. Your credentials stay in this browser only — we never store them on our servers.
Silavadee Pool Spa Resort
Welcome to your intelligence console
Everything you need to understand your F&B operation, make faster decisions, and stop guessing — in one place.
📊
Your numbers, at a glance
Revenue, food cost, outlet performance, guest sentiment — updated with your latest data. No spreadsheets, no waiting for month-end.
🍽️
Food Cost
Item-level tracking
📈
Revenue
By outlet & category
⭐
Reviews
Sentiment analysis
🤖
Meet Vera
Vera is your AI assistant with three specialist modes. She watches your data around the clock — detecting issues, finding root causes, and recommending actions.
Sentinel
Finance
Watches food cost variances, flags red-zone items above 45%
Advisor
Pulse
Analyses dish performance, highlights margin opportunities and trade-offs
Alert
Ops
Tracks procurement costs, spots supplier price changes
⚙️
Make it yours
Tell Vera what matters most. Set targets, pick your communication style, and define boundaries. Takes 30 seconds — changes everything.
Set up your console
Help Vera focus on what matters most to you. You can change this anytime.
Food cost %
Monthly revenue
Guest rating
This helps agents avoid irrelevant suggestions and give you better advice.
Venue type
Cuisine / concept
Seating capacity
Opening hours
Team size
Customer base
Select what applies:
High season months (if seasonal):
Anything else agents should know?
F&B Health Report
Needs Attention
Health Dimensions
—
Percentile
Your F&B operation's overall health score
—%
Food Cost
—%
Gross Margin
—/ 5
Guest Rating
Key Indicators
Revenue
Healthy
—M THB
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Food Cost
Elevated
—%
Target: 28–32%
LowTargetHigh
Guest Sentiment
Strong
—% positive
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Diagnostics
4 Findings
Finance
6 Items Above 45% Food Cost
Lobster Extravaganza at 54.3%, Canadian Lobster at 53%, and 4 more items above 45%. Combined cost: ฿755K on ฿1.50M revenue. These may be intentional premium offerings — tap to explore options.
Pulse
Revenue Concentration — Breakfast Buffet = 46% of Profit
Single item generates ฿3.2M gross profit at 16% FC. Bottom 5 dishes contribute under ฿50K each. High dependency risk on one product.
Ops
Premium Seafood Category at 48.3% FC
Lobster at ฿1,484/unit (53% FC), Hokkaido Scallops at ฿392/unit (49% FC). Running 14pp above house average — may warrant supplier review or could be a deliberate premium positioning.
Reputation
Restaurant Pricing — Only 52% Positive Sentiment
"Overpriced", "didn't match portions", "ate in Lamai instead" — strongest negative driver after hillside access complaints.
Red Zone Items
6 Critical
Item FC% Revenue
Revenue Mix
Outlet Performance
Power Items
Item Revenue FC%
Vera

These agents have access to your full F&B and reputation data. Ask them anything in plain language — they'll answer with specific numbers and recommended actions.

🛡
Finance
Your cost control and efficiency specialist. Ask about food cost health, which items are bleeding margin, where to tighten portions, and which slow periods could be turned into revenue with the right promotion.
Try asking:
  • Which items should we reprice or remove to get FC below 35%?
  • Where are we losing money on weekdays?
  • What would happen if we cut the two worst margin items?
📊
Pulse
Your menu strategist. Ask about what to promote, what pairings or bundles could lift average ticket, which dishes deserve more visibility, and how to design sets that protect margin.
Try asking:
  • Design a dinner set that hits 30% FC using our best sellers
  • What should we push at Star rooftop to increase spend per guest?
  • Which low-sellers still have great margins worth promoting?
🔔
Ops
Your procurement and guest demand analyst. Ask about supplier cost anomalies, what guests are praising or complaining about, and how to align purchasing with actual demand signals from reviews.
Try asking:
  • Are we overpaying for lobster vs market rate?
  • What do guests love most that we could sell more of?
  • What are guests complaining about that is costing us ratings?
📈
Growth
Your growth and promotions strategist. Spots slow nights, finds occasions worth creating, and writes ready-to-post promo copy based on your actual data — not guesswork.
Try asking:
  • What promo should I run this Thursday to fill seats?
  • Write me an Instagram post based on what guests love
  • Which nights are we losing money and how do I fix them?

Stock Intelligence

Theoretical consumption, waste risks & reorder suggestions based on your sales and recipes.

Daily Performance Calendar

Click any day with data to view that night's full performance breakdown.

APPEARANCE

Choose your console accent color.

Current: Indigo
ACCESSIBILITY

Adjust motion and visual preferences.

Disables animations, hover effects, and transitions.

TARGETS & PREFERENCES

Edit your revenue targets, food cost goals, and communication preferences.

MENU DATA

Upload your menu so agents can give precise recommendations based on your actual items and prices.

RECIPE COSTING

Upload your recipe costing spreadsheet so agents can analyse per-dish profitability, flag high-cost items, and suggest margin improvements.

📊
Drop your recipe costing spreadsheet here
Excel (.xlsx) or CSV
UPLOAD DATA

Upload your sales data directly. Accepts CSV, Excel, or JSON files.

Drop CSV, Excel, or JSON file here
or click to browse
ALERTS

Choose what alerts you receive and how you get them.

Delivery channel
What to alert
REVIEW CONNECTIONS

Connect your review platforms so your console picks up new guest feedback automatically.

Google Business Profile NOT CONNECTED

New Google reviews pulled daily. Sentiment, themes, and response rates update automatically in your dashboard and For You feed.

Setup guide:
  1. Go to business.google.com and verify your listing
  2. Share your Google Business Profile URL below
  3. We'll send you a one-time access request to confirm
TripAdvisor NOT CONNECTED

TripAdvisor reviews synced daily. Captures traveller sentiment, rating trends, and response tracking.

Setup guide:
  1. Find your venue on tripadvisor.com
  2. Copy the full URL of your venue page
  3. Paste it below — we scrape public reviews daily (no login needed)
CHANGE PASSWORD
SESSION

Clears your session on this device.

Vera
System
I'm Vera, your F&B intelligence assistant. Ask anything about performance, costs, or guest feedback — I'll route to the right specialist.
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